Delivery
Estimated delivery times
Delivery times are 2-4 business days for warehoused books and 10-15 days for Mercier Classics. If you need a book faster, please email info@mercierpress.ie, and we will assist where possible.
How long will my order take to arrive?
Estimated delivery times are dependent on the destination:
| Destination | Delivery from dispatch date |
| Ireland-Standard | 2-4 business days for warehoused books 10-15 Days for Mercier Classics |
| Ireland-Mercier Classics-Priority post by arrangement | 2-5 days |
| Europe | 10-15 business days |
| US | 10-15 business days |
| Canada | 10-15 business days |
| Rest of World | 10-15 business days |
* Orders outside the EU may be subject to import duties and taxes imposed by the destination country; any additional charges for customs clearance must be paid by the customer.
Pricing
What is your pricing policy?
All prices on MercierPress.ie are for online purchases only and may differ from bookshops.
Prices are subject to change without notice.
Mercier Press may occasionally increase its prices unexpectedly. If this occurs or if there is a pricing error, we will check with you to see if you still wish to receive the item at the new price.
Discount Codes
To use a valid voucher code, please type the code into the Voucher field box on the checkout screen then click on checkout. The discount will then be applied.
Customs Charges
If you are purchasing items for delivery outside the EU, be aware that your order may incur import duties and taxes once it arrives at its destination. You are responsible for any such additional charges related to customs clearance. Mercier Press does not have influence over these charges and suggests consulting your local customs office or postal service for more details on the import taxes/duties that may apply to your purchase. Please note that there are no customs charges or VAT on books into Ireland.
Online Safety Message: Never click on links in text messages or emails from An Post/Customs/Revenue asking to pay charges, as these are scams. The only place to input a tracking number to check for customs charges is here: https://www.anpost.com/Post-Parcels/Receiving/Pay-Customs-Charge. Please note that there are no customs charges on books. If an order is held by customs in error please email info@mercierpress.ie and we will endeavour to sort out the issue.
Contract
When you place an order on www.mercierpress.ie, you’ll receive an email confirming receipt of your order, along with the order details. Your order is considered an offer to purchase a product, which we accept by sending you an email confirming the product’s dispatch (the ‘Dispatch Confirmation email’). The acceptance is finalised once the Dispatch Confirmation email is sent. Any products in the same order that aren’t confirmed in a dispatch confirmation email are not included in the contract.
Privacy
Please click the link that will take you to our Privacy Notice
Refunds and Returns
If your book has arrived damaged, please report it to us within 72 hours of delivery. We will assess the extent of the damage and send you a prepaid label if it is worth returning it to us.
Overseas customers please email us at info@mercierpress.ie to obtain information on how to return items.
We kindly ask that you please do not post back damaged books without contacting us first.
We accept items for return within a 21 day period in any of the following cases:
The item was found to be faulty. We will either replace the item or give you a full refund (including postage costs). Please state which option you prefer.
The item was incorrectly supplied. A full refund (including postage costs) will be given.
Please allow 14 days (in addition to the delivery time) for the return to be processed.
Please note that our Standard Returns policy does not apply to business customers or to eBooks.
Non Delivery
In the event that a dispatched item is delayed or assumed lost in transit we cannot offer to replace or refund until:
21 business days after dispatch if the item was sent via ‘standard’ post within Ireland.
5 business days after dispatch if the item was sent via ‘priority’ post within Ireland.
25 business days after dispatch if the item was sent via ‘standard’ post to the EU and Europe
25 business days after dispatch if the item was sent via ‘standard’ or ‘priority’ post to North America
25 business days after dispatch if the item was sent via ‘standard’ or ‘priority’ post to Rest of the World
Mercier Press shall have no liability to you unless you let us know within a total of 40 days of the date on which the goods were dispatched to you.
If you notify a problem to MercierPress.ie under this condition, MercierPress.ie only obligation will be, at its option, to make good any shortage or non-delivery; to replace or repair any goods that are damaged or defective, or to refund to you the amount paid by you for the goods in question to the original method of payment.
Returns Policy For Business Customers
Our standard Returns Policy does not apply to those customers who purchase items for business use, resale or on a Business Account.
Use of Site
Mercier Press the right to refuse service, terminate accounts, and/or cancel transactions in its discretion if Mercier Press believes that customer conduct is in violation or breach of any applicable law or Mercier Press terms and conditions, or is harmful to the interests of Mercier Press. This does not affect your statutory rights as a consumer. Contracts are established at the time of dispatch.
Are Children Allowed to Use Mercier Press?
Mercier Press does not sell products for purchase by children. We sell children’s products for purchase by adults. If you’re under 18, you may use Mercier Press only with the involvement of a parent or guardian.
Links
Certain links in this website will lead to websites not under control of Mercier Press. They are provided solely for your convenience and do not constitute any endorsement of any third party products or services. Mercier Press accepts no responsibility for any loss or damage you sustain by visiting these websites.
Copyright
The layout, content, design, graphic, photographic, text, multimedia, audio-visual material and other contents of Mercier Press are the property of Mercier Press or has been licensed to Mercier Press and are protected by all applicable national and international trademark, service mark, copyright and other intellectual property laws, rules, regulations, treaties, and conventions. Information, logos, titles, and Internet links accessed, obtained, downloaded or copied by or through Mercier Press belong to the purveyors of such information and Internet links are subject to all applicable intellectual property laws, rules, regulations, and treaties. You understand and agree that copying or distributing information and other data, in whatever form and without the express written consent of its owner, may constitute infringement of one or more intellectual property laws, conventions, rules, regulations, or treaties.
Core bibliographic and image data supplied by Booksonix:
If you are a business and wish to accept a datafeed from Mercier Press. Please request this by email to info@mercierpress.ie.
You understand and agree that copying or distributing information and other data, in whatever form and without the express written consent of its owner, may constitute infringement of one or more intellectual property laws, conventions, rules, regulations, or treaties.
Information
Mercier Press does not represent or warrant that the material comprised on this site is completely accurate or up to date and Blackwell’s should have no liability in respect of such material or for any use of any such information by any person. Any information regarding availability is subject to our stock levels.
Jurisdiction
This website is not directed to any person in any jurisdiction whether the publication or availability of the website, or the promotions or offers, is prohibited and persons to whom such prohibitions apply must not use the website.
These terms and conditions are guaranteed by and constructed in accordance with Irish law with Irish courts having exclusive jurisdiction.